Welcome - We're Now Hydro One

We’re pleased to announce that we’re now Hydro One. Effective September 1, 2016, the transition to Hydro One is complete.

We’re working hard to make this a smooth transition for you and we look forward to continuing to serve you as a Hydro One customer.

This month, you’ll receive a welcome package that will tell you about the programs and services that Hydro One is pleased to offer. We know that customers count on us to deliver the electricity that powers their lives. That’s why Hydro One focuses its efforts to deliver excellent customer service. To learn more about Hydro One, visit us at www.HydroOne.com/Haldimand.

Questions on your final Haldimand County Hydro bill?

Please call 905-765-5211 or 1-877-872-2570.
Monday to Friday, 8:30 a.m. to 4:30 p.m.

Have a power outage?

Please call Hydro One’s Power Outages and Emergencies number:
1-800-434-1235
24 hours a day, seven days a week

eCARE users

Click here to access your historical billing information. This portal will be shutting down by the end of September, so please be sure to download any important information, such as billing history, balance history and electricity use. Please note, real-time consumption data is no longer available through the eCare portal.

Don’t forget to follow Hydro One on Twitter and Instagram

@hydroone

 @hometownhydroone