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Haldimand County Hydro
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Welcome to Haldimand County Hydro

Haldimand County Hydro services more than 21,000 customers stretching across an area of 1,252 square km (320,753 acres) with more than 1,665 km of distribution line length.

We are dedicated to providing a reliable, cost-effective supply of electricity with a continued focus on energy conservation, safety and customer service.

Information Regarding a Potential Postal Strike

Canada Post and the Canadian Union of Postal Workers are currently working to agree upon a new collective bargaining agreement. In the event an agreement cannot be reached, customers should prepare for a postal strike beginning July 11, 2016. In the event of a postal strike, customers are responsible for paying their bills on or before its due date.

 

Click here for more details.

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Message From Hydro One to Haldimand County Hydro Customers

 Message from Hydro One

We are pleased to announce that the sale of Haldimand County Utilities Inc closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.

 

Please click here to read the rest of the message from Hydro One to Haldimand County Hydro Customers.

Message from Hydro One

We're pleased to announce that the sale of Haldimand County Hydro Utilities Inc. closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.


- See more at: http://www.haldimandcountyhydro.ca/#sthash.fPHr62GA.dpuf

Message from Hydro One

We're pleased to announce that the sale of Haldimand County Hydro Utilities Inc. closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.


- See more at: http://www.haldimandcountyhydro.ca/#sthash.fPHr62GA.dpuf

 Important Information for Water/Wastewater Account Holders

For inquiries regarding your water/wastewater account please call 1-844-361-1871. For more information on this transition please click here.

Ontario Electricity Support Program

Help is available for low-income households. If you are a customer of an electricity utility and in a low-income home you may qualify for a reduction on your bill through the Ontario Electricity Support Program (OESP). Visit www.ontarioelectricitysupport.ca for more information.

 

 

News & Events

Changes are coming in September

Haldimand County Hydro has been proud to be your electricity service provider. We'd like to thank you for the opportunity to serve you. It has been our privilege.
 
It's now time to share with you the upcoming changes as we complete the transition in September 2016 to become part of the Hydro One family. We're working closely with Hydro One to make this a smooth transition for you, and our employees look forward to continuing to serve you as a customer of Hydro One.

Haldimand County Hydro locking door to customer traffic as of August 12, 2016

Attention Customers: Please be aware that Haldimand County Hydro will be closing its office door to customer traffic as of August 12, 2016.
 
Please call 1-877-872-2570 during business hours to report a payment or for more information regarding your account.
 
Haldimand County Hydro continues to offer several options for paying your utility bill. To make a bill payment as convenient as possible, customers can pay through their financial institution, pay their bill online, make a credit card payment or register for pre-authorized payment.
 
For more information on payment options, please click here.


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USEFUL INFORMATION

Before You Dig Call Before You Dig IconCall Before You Dig
Tel: 1-800-400-2255
Web: www.on1call.com
Office Hours Office Hours IconOffice Hours
8:30 AM - 4:30 PM
Monday to Friday (Except Holidays)

CONTACT INFORMATION

Address Haldimand County Hydro Inc.
1 Greendale Drive, Caledonia, ON, N3W 2J3
Telephone Call IconTel: 905-765-5211
Toll Free: 1-877-872-2570
E-mail E-mail IconEmail: info@hchydro.ca
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