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Haldimand County Hydro
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Welcome to Haldimand County Hydro

Haldimand County Hydro services more than 21,000 customers stretching across an area of 1,252 square km (320,753 acres) with more than 1,665 km of distribution line length.

We are dedicated to providing a reliable, cost-effective supply of electricity with a continued focus on energy conservation, safety and customer service.

Information Regarding a Potential Postal Strike

Canada Post and the Canadian Union of Postal Workers are currently working to agree upon a new collective bargaining agreement. In the event an agreement cannot be reached, customers should prepare for a postal strike beginning July 11, 2016. In the event of a postal strike, customers are responsible for paying their bills on or before its due date.

 

Click here for more details.

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Message From Hydro One to Haldimand County Hydro Customers

 Message from Hydro One

We are pleased to announce that the sale of Haldimand County Utilities Inc closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.

 

Please click here to read the rest of the message from Hydro One to Haldimand County Hydro Customers.

Message from Hydro One

We're pleased to announce that the sale of Haldimand County Hydro Utilities Inc. closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.


- See more at: http://www.haldimandcountyhydro.ca/#sthash.fPHr62GA.dpuf

Message from Hydro One

We're pleased to announce that the sale of Haldimand County Hydro Utilities Inc. closed on June 30, 2015. For now, customers will continue to receive their bills from Haldimand County Hydro. We're working hard to make sure you have a smooth transition to Hydro One. It's expected this transition will be complete sometime in 2016.


- See more at: http://www.haldimandcountyhydro.ca/#sthash.fPHr62GA.dpuf

 Important Information for Water/Wastewater Account Holders

For inquiries regarding your water/wastewater account please call 1-844-361-1871. For more information on this transition please click here.

Ontario Electricity Support Program

Help is available for low-income households. If you are a customer of an electricity utility and in a low-income home you may qualify for a reduction on your bill through the Ontario Electricity Support Program (OESP). Visit www.ontarioelectricitysupport.ca for more information.

 

 

News & Events

Important Message Regarding eCare

Haldimand County Hydro’s eCARE portal will be shutting down by the end of September as part of the ongoing transition to Hydro One. Please be sure to download any important information, such as billing history, balance history and electricity use, as the portal will no longer be accessible this fall.

 

Additionally, all information in the Electronic Consumption Report, as well as the My Progress Widget will no longer be viewable as of September 1, 2016.
 

Thank you for your patience during this transition. If you have any questions, please call us at 1-877-872-2570.

Important Message Regarding Potential Postal Disruption

Canada Post and the Canadian Union of Postal Workers are currently working to agree upon a new collective bargaining agreement. In the event an agreement cannot be reached, customers should prepare for a postal disruption. In the event of a postal strike, customers are responsible for paying their bills on or before its due date.

To make this easier, Haldimand County Hydro has a number of user-friendly ways to see your account balance and make payments.



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USEFUL INFORMATION

Before You Dig Call Before You Dig IconCall Before You Dig
Tel: 1-800-400-2255
Web: www.on1call.com
Office Hours Office Hours IconOffice Hours
8:30 AM - 4:30 PM
Monday to Friday (Except Holidays)

CONTACT INFORMATION

Address Haldimand County Hydro Inc.
1 Greendale Drive, Caledonia, ON, N3W 2J3
Telephone Call IconTel: 905-765-5211
Toll Free: 1-877-872-2570
E-mail E-mail IconEmail: info@hchydro.ca
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