A Message from the Consumer Services Manager,
R. Jane Albert
"Creating great customer moments begin long before your phone call or sending out an accurate bill to you. We are working hard to improve our processes, continue to train our staff and implement the regulated changes to the electricity market. Taking care of our customers is important to us."
Customer Care is an important part of the way Haldimand County Hydro does its business. It's our aim to meet and exceed your expectations on every phone call or at every home or business visit.
- Submit a request online - Email your requests or comments to our staff at info@hchydro.ca
- Submit your meter read - For an alternative method for submitting your meter read, try our online meter reading form.
- Life support notification program - If your life, or the life of a loved one, depends on electrically-powered medical equipment, please let us know and you will be placed on our registry.
