The past year was once again filled with the ongoing challenges of a changing electricity industry met by dedicated and determined staff at Haldimand County Utilities, while they also dealt effectively with their traditional responsibilities of maintaining a high level of customer service and reliability of supply. As the electrical industry continues to evolve and adapt to the myriad of legislative regulations and changes, our staff remain focused and dedicated to providing a reliable, cost effective supply of electricity to our 20,500 customers throughout Haldimand County.