Payments

Payments

To make bill payment as fast and easy as possible, Haldimand County Hydro Inc. offers customers a number of ways to make bill payments, including using a credit card, telebanking and by mail.

Payment Options

IN PERSON

Please note: Effective May 1,2016 Haldimand County Hydro will no longer be accepting Walk-In or Drop Box payments.
You can visit our office at 1 Greendale Dr., Caledonia (across from Timber Mart)
Forms of bill payments accepted at our office are:

  • Cheque (personal or certified)
  • Money Order
Office Hours: Monday – Friday 8:30am – 4:30pm (excluding holidays)
Payment Drop Box – we also have a drop box for after-hours payments

BY CREDIT CARD

We accept payments* using credit card  through a bill payment system.

Customers have two choices for paying their utility bill:

Option 1: Online Payment
Click here to make a secure online credit card payment

Option 2: Telephone Payment
to make a credit card payment by phone.

We are now accepting payments using credit card through a bill payment system powered by Paymentus Corporation. Paymentus Corporation charges a processing fee of 1.75% per transaction. There is a limit of $1,000 per transaction.

When you are making a payment online or through the toll free number using credit card, we will receive notification of your payment, if accepted. We will then post it to your account within two (2) business days. You will also receive a confirmation number when your payment has been accepted. Please record the date you make your payment and the confirmation number for your records.


As a reminder:

  • Haldimand County Hydro does not accept credit card payments at our office location.
  • Credit Card payments can only be made by telephone or online.
  • Credit cards cannot be used in conjunction with the Automatic Payment Plan.

BY MAIL

Please return the remittance portion of your bill with cheque or money order:1 Greendale Drive

Caledonia Ont.

N3W 2J3

 

Please include the account number on your cheque or money order. Please make cheques payable to Haldimand County Hydro Inc.

PRE-AUTHORIZED PAYMENT PLAN

By having your bill payments automatically deducted from your bank account on the due date with the pre-authorized payment plan, you save time and never have to worry about your bill not being paid on time. Click here to print out an authorization form.

THROUGH YOUR FINANCIAL INSTITUTION (in person or online)

Your bill may be paid at your local bank or trust company during regular business hours. As well, most financial institutions have online banking where you can set up Haldimand County Hydro Inc as a payee.

TELEBANKING

Telebanking is available through most banks and trust companies, allowing you to pay your bill simply and easily using your touch tone phone.